[Resolved] Videocon d2h — problem with downgrading package | |||||
Hi, My d2h id 547124* I requested to down grade package to gold lite but customer care personnel heard incorrect and intentionally changed it to gold kids When i called again she said that please complain and that will be fixed on 20th june. But on 20th june they informed me that is not possible I said it's your fault please check my recording of my request and change it so. Fraud company looting money Was this information helpful? | |||||
Aug 8, 2018 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Jun 25, 2018 Videocon Industries Customer Care's response Dear Sanjib, Please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible. Warm Regards, Videocon d2h Team | |||||
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