[Resolved]  Videocon D2H — regarding non refund of subscription fees inspite of repeated reminders and complaints

Address:Ernakulam, Kerala, 686691

Sir
I was a videocon d2h subscriber my customer id is[protected]. I had problems with the lmp provided by the company since last one year and i had to get it replaced thrice by the company service man and each time i had to pay 600₹ for the same. Hence i decided to disconnect the services and lodged complaints for the same (Complaint no.[protected] and[protected] inspite of multiple reminders there is no response from the customercare or the company as the refund amount remaining is 7293.25 ₹.
Kindly register my complaint for refund, poor services and also charge penalty against the company and the promoter of this product mr abhishek bacchan.
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Jun 6, 2018
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
May 04, 2018
Videocon Industries Customer Care's response
Dear Lonicera,

Please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team
May 05, 2018
Updated by lonicera
They never respond to e-mail I have sent email to the customer care on 15-04-18, please ask them to check it.
Complaint comments 

Comments

Our Videocon d2h is not working we have to recharge that so please change my Videocon d2h registration number from [protected] to my new number number [protected]. It is helpful to me to check the notifications with my new number please
Videocon Industries Customer Care's response, May 5, 2018
Dear Ammulusanvy,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Videocon Industries Customer Care's response, May 6, 2018
Dear Ammulusanvy,

We request you to please write us back with your Customer ID as your RTN 9440276546 is registered in two d2h accounts.

Warm Regards,
Videocon d2h Team
Id65230340Please old name leuva harshad kumar mobnu.[protected] new name patil pankaj bhaimob nu.[protected]
Sir please change my Rtn. nO. [protected] to the other number which is [protected].My name is Amardeep .And my customer Id id is[protected].
Hii there.
I want to get corrected my name flashing in my account on TV...
My customer Id is[protected]..
My real name is Rajendra BAJAJ...not Bajar ...please correct it.
Regards..
Please change my registered mobile number i want to change my registered mobile number to another number of of some my family problems please do it
Please change my registered mobile number. Old one no is deactivated so I want to change my registered mobile number.
Old no-[protected]
New no-[protected]

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