Videocon D2H — selection of channels
Kannur, Kerala, India
DiDinekaru on Apr 17, 2019
I have selected the channels i want to see on the videocon d2h platform and informed the company on 21st march 2019. I have also requested to de-activate the religious channels from my subscription. Subsequently, i have recharged my subscription on 23rd march 2019 for 3 months. But, to date, they are not providing me with all the channels i have selected and are showing a bundle of channels i am not interested at all. I have addressed them through many emails in this regard. They are ignoring my emails and is continuing with providing me the unrequested channels and denying me the channels i have selected too. Who am i to approach for the redressal of my complaints?
Soliciting any action from the trai's side,
[Apr 17, 2019] Videocon Industries customer support has been notified about the posted complaint.
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