Videocon D2H — setup box.. no signal

Address:

Ratnagiri, Maharashtra, 410505

My consumer id is 24894005 have been facing with issues. Not getting signal since 15 days and the customer care is not ready to accept issues at their end. The engineer is not visiting or check whats problem and my complaints closed by him, we so not have anything to prove them wrong
So as my experience company only said we provide service but there is no service

Customer care executive to whom i talk.
Executive 1 :
= said: your request is noted.
Executive 2 :
= said: your request is noted. And cut call
Executive 3 :
= said: your request is noted.
Executive 4 :
= said: your request is noted.
Executive 5:
= said: your complaints was closed