[Resolved]  Videocon D2H — stb

I'm totally frustrated with the service engineer and the call center person.

1. The call center person told that on 15th by 1.40 pm service engineer will call and may fix the problem
2. Alas there was no call
3. Today 16th i got a call from a number [protected], (Unable to recollect the name). Since i was outside and not expecting him, after returning home at 5.30 i have called him.
4. He said he will come and attend this day.
5. At 6.30, 7, 7, 30, 8 and 8.30 he does not pickup the call

Pathetic service
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Sep 24, 2017
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2017
Videocon Industries Customer Care's response
Dear Venkata,

Request you to write to us on [protected]@d2h.com along with your customer ID & RTN no. to help you better in this regard.

Warm Regards,
Videocon d2h Team
Complaint comments 

Comments

Your customer Care service is very bad
Videocon Industries Customer Care's response, Aug 21, 2017
Dear Soma,

Please email us at [email protected]. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team

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