[Resolved] Videocon D2H — to change my registered mobile no and customer name

Antoni Lydia

from Bengaluru, Karnataka

Address:

635108

Customer ID :[protected]
Recently I check the details of my setup box... Its in the name of krishnaprasath. Actually we know anybody in that name. So kindly change the customer name as "Antoni Lydia A" and the mobile no is "+91 [protected]"
Kindly change it as soon as possible

And need guideline to connect d2h to mobile... That ll help me to watch my favorite serials at right time

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Sep 1, 2018

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2018

Videocon Industries Customer Care's response Dear Antoni,

Thank you for sharing your details. We will get back to you with a resolution as soon as possible.

Warm Regards,
Videocon d2h Team

Verified Support

Jul 30, 2018

Videocon Industries Customer Care's response Dear Antoni,

Thank you for writing to Videocon d2h. We request you to provide below-mentioned documents for ownership change

· Photo identity proof of the new and old customer (scan copy).

· Address proof of new and old customer (scan copy).

· No objection certificate from existing and new customer. (format attached)

If you have any further queries, please call on +91 [protected] and email us at [protected]@d2h.com

Warm Regards,
Videocon d2h Team