[Resolved] Videocon D2H — videocon d2h no signal

Mohik Suri

from Jaipur, Rajasthan

Address:	110018
Website:	Videocon d2h

From past one day my d2h connection was not showing any signal, for that we tried everything we can like restarting the box and removing and again connecting wires but still not successful. Today we called d2h cuatomer care and booked an appointment with their engineer. That person came and did nothing literally nothing and amazingly signal came and took 200rs for that. I think they intentionally do that so that to get an extra money. Really angry becauze of it and would like my refund otherwise i'll throw the box outside or sell it on ebay and will get back my money.

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Jan 15, 2019

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2018

Videocon Industries Customer Care's response Dear Customer,

Thank you for writing to d2h.We regret the inconvenience caused

We would like to inform you that your signal issue has been resolved on 13th Nov’18 by aligning outdoor unit and since then we have not received any further complaint from your end regarding service issue

Furthermore please note visit charges are applicable for customers who are facing service issue in out of warranty period. Hence there was no deduction of wrong charges on your account

If you have any further queries, please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

For details of all our Products and Services, you may visit our Website https://www.d2h.com/

We endeavour to provide you with the best TV viewing experience. We value your association and assure you of our commitment to serve you better.