Comments
As per your SLA, the services needs to be resumed within 4 hrs max.
You guys are not committed to any of your SLAs, a simple resume took you guys 72 hrs to respond on this.
What kind of compensation you can provide as it was hell for three days talking to your customer service desk and offices and I was not able to get the service at my home.
I need to know about the compensation on this.
You guys are not committed to any of your SLAs, a simple resume took you guys 72 hrs to respond on this.
What kind of compensation you can provide as it was hell for three days talking to your customer service desk and offices and I was not able to get the service at my home.
I need to know about the compensation on this.
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+91 97 8189 7818
+91 91 1569 1156
Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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As per our discussion with you, we would like to inform you that your services has been reactivated and you are getting the channels as confirmed by you.
Further, please be informed that, due to some maintenance activity, our systems are down for some time hence we really regret the inconvenience caused to you and ensure you best services in future.
Warm Regards,
Videocon d2h Team