Videocon DTH — not installed the dish

Address:Thrissur, Kerala, 680003

Customer id is[protected], i have raised the request for re-installation. Complaint number is -[protected]. Calls to the customer care goes in hold mode for more than 20 minutes, so far they have not done any steps to install the dish. Irritating the customer. The engineer visited, he didnt installed the dish saying some reasons and he closed the complaint. I still didnt got the service. I paid the money for the dish and i need to get the service.
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Videocon Industries customer support has been notified about the posted complaint.
Apr 25, 2019
Updated by diana mithun
Till today the complaint is not resolved
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Dear Diana,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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