[Resolved]  Videocon DTH — promised offer not given

Address:124507

Videocon dth offered me 50% extra time on 6month recharge. But after the completion of 6month period they stopped my dth service and did not provide me 50% extra time. I recharged on 17march 2017 for 6 month. They stopped my services on 12th september 17. With 50 % extra viewing time it should end in 16december 17. My customer id for videocon dth is 89166047. Please help me.
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Nov 2, 2017
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2017
Videocon Industries Customer Care's response
Dear Sufi,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Verified Support
Sep 26, 2017
Videocon Industries Customer Care's response
Dear Peedrap,

Please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team
Complaint comments 

Comments

My id is :[protected]
Name Provided is : Mohammed Ali

in my id name is : Mohammed Ali

I want to change that name as : Mohammed Sufiyan

So kindly request to pls Change the name as given above.,
Videocon Industries Customer Care's response, Sep 26, 2017
Verified Support
Dear Sufi,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Videocon D2h is not showing DD National during live cricket match. A screen is showing to subscribe Star Sports channel. They showed as per Supreme Court Order ongoing live event is unavailable. Please take strict action on Videocon.
Videocon Industries Customer Care's response, Sep 28, 2017
Verified Support
Dear Rahul,

We would like to inform you that as per the Supreme court orders, DTH platforms have been barred from showing major sporting actions, retransmitted through DD channels, DD national in this case To continue watching the sporting event, kindly switch to Star Sports 1, Star Sports Hindi 1, Star Sports 1 HD or Star Sports Hindi 1 HD. For any further queries or clarification, kindly contact customer care on 73558 73558.

Warm Regards,
Videocon d2h Team

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