Videocon Industries — account disconnected even after recharge is done

Address:

Kolkata, West Bengal, 700091

Account got disconnected without information. Selection of channels were not offered to me as per trai rules, even after the new recharge, for last 24 hors i can't access my tv. When i called helpdesk, they don't pick up. I waited for 3 hours. No one picked up. Called over 10 times. Mailed helpdesk. No one replied. Only d2h people have timeline? We don't have value of time i guess.. Absolutely pathetic service and annoying. [protected] says, "we have informed to activate, it will be done shortly". And then nothing happens. Tv has stayed like a dumb box from long time thanks to d2h. This is a sheer harassment.