Videocon Industries — after sales services of faulty consumer appliances | |||
Hi, Purchased a videocon led tv from vijay sales borivali west branch. Details as follows: Invoice 106-br06-16ai 1226 dated 16/6/2016 of rs.53490 (Inclusive of tax rs.5943) Videocon led tv code no.[protected] Uhd ledvmm50qhozs no.[protected] For past 20 days, there is no picture only sound from the tv. My father a senior citizen has been following up regularly and still unable to get a satisfactory response from the technicians. If your spare parts are not available, how is that a consumer problem? Don't you have any slas to follow? If this is the kind of after sales service (?) or lack of it, how do you expect customers to trust you? Please replace the tv, if you cannot find spare parts or refund the full money paid. Was this information helpful? | |||
Videocon Industries customer support has been notified about the posted complaint. | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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