Videocon Industries — bad customer service | |||
Hi i am ashok kumar gupta & my id number is 67140945. Today videocon d2h has deducted balance without my information because of the new change in tarrif plan & other plan. When i call the customer care & spoke with paramjeet singh as a representative & ask him about the details of my plan, he replied that we are facing technical issue so please call us back later hence i requested him to transfer the call to supervisor but he repeatedly said that i cannot transfer the call because of technical issue. He was not able to help me at all & also disconnected the call while speaking with me. Hence i would request you take strict action againts these issue. My contact email id is ak. Hiphop. [protected]@gmail.com. Was this information helpful? | |||
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Videocon Industries customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer (ak.hiphop.ak90),
We would like to inform you that we are trying to reach you on RTN- [protected], but you are not contactable. Furthermore, your package is auto migrated and if you want to make any changes in the package then you can do the same from our website and application as well.
Regards,
Team d2h
We would like to inform you that we are trying to reach you on RTN- [protected], but you are not contactable. Furthermore, your package is auto migrated and if you want to make any changes in the package then you can do the same from our website and application as well.
Regards,
Team d2h
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h