[Resolved]  Videocon Industries — chanel closed without any information

Address:Faridabad, Haryana, 121005

As i have been all ready register online complaint regarding removing the chanel of videocon d2h as i am using the d2h connection of video con & my package is sports gold in that all sports chanels are included but now they have removed sony ten1 ten 2 ten 3 & they told it is working in permontaional till date but in other comany they will provide me more than that in same monthly charges so please activate these chanels in same package & bindass play also please activate & reply me on my no [protected]
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Jan 4, 2018
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Dec 01, 2017
Updated by deepakkathuria
I am using a Videocon D2h conection id is 80157754 & My current monthly charges is 380 per month & package is Sports Gold & yesterday they have closed 3 chanels Sony Ten 1, Sony Ten 2 & Sony Ten 3 & as well as Bindass Play also & i have talk to customer care yesterday They Told this is a permontional they have provided they have closed that without any information so please provide me that chanel in the same Pacckage in other Dth they have provided more than that so please check & provide me in same package & contact me on my no [protected]
Dec 03, 2017
Updated by deepakkathuria
please call me on [protected] regarding my complaint of d2h
Verified Support
Dec 04, 2017
Videocon Industries Customer Care's response
Dear Deepak,

We would like to inform you that Sony Ten1/Ten2/Ten3/Ten1 HD channel(s) were being offered as a part of your subscription on promotional basis till 27/11/2017. Please be informed that this information was available on our website till 27th Nov 2017. However, if you wish to subscribe to these channel(s), the same will be available to you at a special discounted a-la-carte price. Please write back if you wish to subscribe to the channels.

Warm Regards,
Videocon d2h Team

Complaint comments 

Comments

Not setisfied completely
I have purchased videocon d2h. My customer ID is[protected] & my name is N.KANTILAL but instead of my correct name your data shows GOTHALAL.
So please correct my name in your records

Videocon Industries Customer Care's response, Dec 8, 2017
Verified Support
Dear Dilu,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Myseldf prashant howal and Customer ID is[protected] I have complained for Platinum hd packages change not information customer. But there is no response against my complaint my active pack PLATINUM HD, but my sport channels service not provided in this pack

Mob=[protected]
please take the action earliest.
thanks
Videocon Industries Customer Care's response, Dec 8, 2017
Verified Support
Dear Prashant,

Please email us at [email protected]. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team

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    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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