[Resolved] Videocon Industries — change my name | |
Dear sir/madam, My brother is a current subscriber of videocon d2h. His customer id is 85953975 the subscription is registered under the name of mr. Manish he is no longer in our contact. I successfully however changed the registered phone number from my account by logging into it, but i am not able to change the name. So i request you to change the name to sukhdeep singh. I am mentioning it below again. My rtn number is [protected] Customer id:85953975 Current registered name: mr. Manish Correct name: sukhdeep singh Thanking you Sukhdeep singh and manish Was this information helpful? | |
Oct 22, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Sep 21, 2017 Videocon Industries Customer Care's response Dear Deepsukh, We would like to inform you that we regret to show our in-feasibility to process your request regarding user id change in our records as it is case of transfer of ownership. Further, we would like to inform you that below mentioned documents will be required in the case of transfer of ownership: • Photo identity proof of new and old customer (scan copy). • Address proof of new and old customer (scan copy). • No objection certificate from existing old and new customer. (format attached) Further, we request you to send us the scan copy of above listed documents and details to [protected]@d2h.com. Warm Regards, Videocon d2h Team | |
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
Please email us at [email protected]. We will make every effort to revert with resolution as soon as possible.
Warm Regards,
Videocon d2h Team