[Resolved]  Videocon Industries — channel no 831 - says "invalid channel number

Address:

SF-02, kirtanakingsbliss,kundanahali gate, bangalore , pin-56003, 560037

Subject - worst d2h service

Hi sir,

I have a videocon d2h connection (Account id -) for last 5 years, for the last 4 months i am encounterring endless problems which is highly frustating. I just want to highlight a single and simple issue in this mail.

Channel no 831 - says "invalid channel number" which is a popoular odiya new channel. Normally if you dont suscribe a channel then it would be different message. For this issue i am talking to your customer care executives over multiple calls for a period of 2 months.

1. After 2 months your executive says it is a technical issue which a engineer has to visit.
2. Customer has to pay for this
2. Not able to reach out to videocon d2h custmer care
3. Most of the time customer care phone nu is not reachable
4. They are neither professional nor well trained, in between they cut the call

6 years as a loyal customer now very sadly i have to say that the service is worst in the industry and if my problems are not getting resolved asap i would like to take this social media platforms with all proofs including phone recording.

Thanks,
Subhra
[protected]
Customer id[protected]