Videocon Industries — channel not on platform for one week

I have registered a complaint with the customer care . They informed me that i will have to pay rs.200/- to the mechanic to get the work done. Which was agreed. This complaint was registered on 13th aug.2018. But till 18thaugust2018 no one turned up. Therefore, the company should repay rs.200/= per day till my complaint is rectified to my satisfaction to me as this amounts to deficiency in service on your part as per the consumer redressal forum. Please therefore mail me the mode of payment you propose to give me.

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