[Resolved]  Videocon Industries — channel not working properly i. e weak signal

First of all i am using videocon d2h since last two years. But from some months channel not working always says dense cloud but in crystal clear sky how dense cloud come. I complaining regularly but every time customer say that they will provide system engineer for problem and you have to pay 150 rs.
But why are we fool. Everytime looting customer. I wish you resolve my issue. Otherwise no problem. There is no problem there are many dish operator providing services at low cost. My customer id is[protected]. And rtn no.[protected]. Solve as early as possible otherwise you have to loss customer.
Please don't say your setup box is expired.
All channels are working properly but zeetv and colors and no channel of music not working. Always show dense cloud.
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May 13, 2018
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2018
Videocon Industries Customer Care's response
Dear Priynshu,

Please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team
Complaint comments 

Comments

I have forgotten my RTN ...how Do I change my RTN to a new number.

I am ubable to change my subscription plans due to it. I have only my customer id with me.
Sar hamai spots ke channel chalu karna hai or hame apna mobile number Cheng karna hai ye number [protected] ye
Plz change my registered mobile number old no [[protected]] new no [[protected]]
Since old mobile no is not in use.
Thanks
Chotu Kumar Rajon
Customer Id.[protected]
I have been calling since afternoon and am not able to contact any customer representative. I have account balance 394 but am still not able to see any sports channel event hough I subscribed to new gold sports pack

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    +91 12 4671 0600
    +91 12 4327 3091
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    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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