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Videocon Industries

[Resolved]  Videocon Industries — channels are not broadcasting on my setup box even after recharge

I have recharged my videocon d2h on 1st october 2019 with a annual plan. I have already wrote an email to customer support service of the company, but no action has been taken. I have faced same issue few months back when i recharged my account 98096532, the broadcasting was terminated for few months. I am asking that even after paying in full for the service why am i not getting the services. I have subscribed the "hamara hindi combo plan" but only few free channels being broadcasting. Please resolve this issue asap
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Oct 6, 2019
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
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Comments

Dear Khemendra,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Reply
Dear Khemendra,

We would like to inform you that we have tried to contact you on both RTNs [protected] and [protected] but the numbers were not contactable. Moreover, you may also contact our customer care helpline number [protected], so that we can assist you better in this regard.

Thanks & regards
Reply
Sarah Meri I'd.number[protected] he Sarah Mera purana mobile number band ho Gaya he or mujhe apki tarph see koe information nahi mil parahi he so piles sar Mera Naya number register Karne ki kirpa Kare Mera Naya mobile number he [protected]
Reply
d2h Customer Care's response, Oct 9, 2019
Dear Rahul,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards
I need to change my rtn number but it is a waste of service I don't like this company doing like this
Reply
d2h Customer Care's response, Oct 9, 2019
Dear Rudhra,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format. RTN  New RTN to 566777 or 9212012299
    
Thanks & regards

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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