Videocon Industries — complaint against videocon services

Address:Rohtak, Haryana, 124001

Hi,

My Customer ID is[protected]. I called the customer care today 31st July 2017, requested him to change the package plan to Flexi 84 but he has changed the package to some gold plan which was not at all requested by me. Also, the guy who picked my call seems drunk. I am using two Videocon connections and will change the subscriber to Tata Sky. Will never ever recommend anyone to use Videocon D2h services in future. I am also going to upload the recorded call on Twitter as well as Facebook
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My id is 77774063 and my pack is platinum HD but i want to downgrade my pack and convert into popular pack
so please help and resolve my problem

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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