[Resolved] Videocon Industries — complaint for refund

[Resolved] Videocon Industries — complaint for refund

K Kamna Chaturvedi from Mumbai, Maharashtra

This is to inform you that i had closed my d2h connection no.[protected] And wrongly paid the amount of Rs.347 in the account. Recharge dated on:11/6/2019 By credit card of PMC bank Account holder: Kamna Chaturvedi Transaction id:[protected] I want my amount refund as early as possible otherwise i have to take some legal action because i immediately called at customer care and they said no for refund. I request you to take it initiative. +2 photos Was this information helpful? No (0) Yes (0)
Aug 8, 2021 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint.
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d2h Customer Care

from Delhi, Delhi

Dear Kamna,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Dear Kamna,

We are trying to reach you on RTN ([protected] / [protected]) but not getting any response. Moreover, recharge amount has been already credited in your d2h account and we have no refund policy. Kindly let us know if you need any further assistance.

Thanks & regards