[Resolved]  Videocon Industries — complaint regarding videocon service

Address:

282001

Sir/madam
It's a complaint regarding poor vediocon service poor, my name is rajiv sharma and i have a fault in my led tv on date[protected] so i go to sahid nagar agra (Up) authorised service centre of vediocon and handover the product to the person. First he asked me to charge of 250 though my led tv in under warranty so i said that i did not give any amount. So from that date till now i do not get my tv the head offc. (Lawyers colony agra, up) main person who is mr. Govind said me four days earlier that your led tv will return you after resolving on date[protected] because i got the led panel (Which is defaulting in my les tv) from co. On 16 october and next day i gave you. I also said him that their is a big festival of dewali so please give me before dewali and he replied in affirmative but when i asked him yesterday he said that you will gate it on 24 october. He lied me i said that your recording of first commitment is save in my phone..
So sir please resolve my problem
My complaint no - agr[protected]
Mob no - [protected]
Product - 40 inch led tv
Fault - panel will change