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Videocon Industries

Videocon Industries — complaints pending for 2 months.

Address:H 69 sector 41, Gautam Buddh Nagar, Uttar Pradesh, 201301

I have raised a complaint for my videocon led two months back. But till date they are making excuses as parts not available.
I have spent a fortune buying your product and it is under warranty. It is your responsibility to fix it. Please help me set it fix else it will be a legal action. Your staff is pathetic and is giving deaf ears to our calls. V

My number is [protected]
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21 Comments

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Comments

I have recharged my dth I'd 1642292 but service is not available from morning.i am trying ### off customer care no from morning all lines are busy I have wasted 3 hrs with this customer care no plz do the need full asap
Reply
d2h Customer Care's response, Mar 15, 2019
Dear Suraj,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
d2h Customer Care's response, Mar 26, 2019
Dear Suraj,

We tried to reach you but your number 8767099319 / 9322549319 was not contactable. We have sent a refresh command regarding your concern.

Regards,
Team d2h
Please change my registered mobile number to [protected], hence the customer id[protected]
Reply
d2h Customer Care's response, Mar 15, 2019
Dear Customer (223393278),

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
Please change the name in (My Account ) as JAGADISH KUMAR and delete the old name DINESH KUMAR
Reply
d2h Customer Care's response, Mar 15, 2019
Dear Jagdish,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Videocon cheats cheap

only 25 channels of DD is mandatory.. But Videocon forces useless channels as FTA in pack and cheats.

Thereby making required channel selction after 100 at high cost
Reply
d2h Customer Care's response, Mar 15, 2019
Dear Customer (JC n),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
મે 3 વાર રીકવેસ્ટ કરી પણ મારૂ d2h pack અપડેટ કરવા મા અાવ્યૂ નથી મારે 153 વાળૂ pack upgred કરવૂ છે પ્લીસ હેલ્પ મી
Reply
d2h Customer Care's response, Mar 15, 2019
Dear Utsavraj,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Hi, i m Ramesh singh my d2h subscriber num is[protected] .
My registered mobile num is [protected] but now im not using this num pls change my registered mobile num
My new num is
[protected]
Thank.
Reply
d2h Customer Care's response, Mar 15, 2019
Dear Ramesh,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
I am a very old customer of videocon d2h.
I want to change my registerd mobile number from [protected] to [protected].
I tried to contact your provided customer care number several times but it never get connected.
Hope this problem is resolved asap.
Reply
d2h Customer Care's response, Mar 15, 2019
Dear Rishi,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
I have re-purchased videocon d2h. My customer ID is 73380047 & my name is Suresh Gupta & address - 76 Block - C Shyam Nagar Kanpur 208013 .but instead of my correct name your data shows Rizwan.SIDDIQUI. So please I requested to correct my name & Address in your records
Reply
d2h Customer Care's response, Mar 15, 2019
Dear Suresh,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
d2h Customer Care's response, Mar 26, 2019
Dear Suresh,

As per discussion over the call with you on RTN- 9415068008, we have informed about the procedure of transfer of ownership.

Regards,
Team d2h
Please change my old number and add my new number
Reply
Pallabi baishya's reply, Mar 4, 2019
Hope you will change my number as soon as possible because many channels are missing and I want to add n delete some channels so please change my number
d2h Customer Care's response, Mar 15, 2019
Dear Pallabi,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
Plase change my Registered mobile number.
Customer ID is[protected]
Mobile no. Is [protected]
Reply
d2h Customer Care's response, Mar 15, 2019
Dear Josphine Pinto,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
I wants to change rtn please help me out wid dis d new rtn would be [protected]
Reply
d2h Customer Care's response, Mar 15, 2019
Dear Farha,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
I have been trying tobreach customer service for 4 days and everytime there is a automated message that lines are busy.
Wrote an email twice no response
Requested call back and no one called back
What to do to speak to customer service.
Reply
d2h Customer Care's response, Mar 15, 2019
Dear Radha,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
As per the latest TRAI regulations Videocon d2h is not working. Their customer care number is not working. I have given my choices on their website but the channel list, which was accepted has not been applied. There is no way to contact their customer care number as when called the ivr says that it is a non-valid number. How to go about it?
Reply
d2h Customer Care's response, Mar 15, 2019
Dear Gaurav,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
My ID[protected], is not working last 20-22 days. Almost all chennel closed.
No given any response from customer care. So I request to you, please take a action on this matter immiedietly.
All days I try to connect customer care, but server is always buzy. So please help us.

RTN-[protected]
Reply
d2h Customer Care's response, Mar 15, 2019
Dear Customer (Sanjayrani),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Sir,
I Sreenu P, Coustumer Id no.[protected].My RTN(Registered Telephone No) was missing and i forgot my number.So i want to change my RTN no to my new phone no.-[protected].Please change my RTN No.
Reply
d2h Customer Care's response, Mar 15, 2019
Dear Debadutta,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Hi my name is sanserpal .my d2h I'd is[protected] plz my old register mob no my old register old mob no.[protected] and new mob no.[protected] please change old mobile number thanks
Reply
d2h Customer Care's response, Mar 16, 2019
Dear Sumit,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
Consumer No.12817665, Recharge amount : 360, Transactions ID:[protected], Operator: Videocon TV, Operator ID: [protected], Merchant Order ID:[protected], Transaction date: 13.02.19. Please examine and update balance.
Reply
d2h Customer Care's response, Mar 16, 2019
Dear Sreedhar,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
d2h Customer Care's response, Mar 23, 2019
Dear Sreedhar,

We would like to inform you that for the same we have already escalated the case to billing team and the team has verified the same and confirmed that we have not received the amount for the same. Kindly coordinate with the respective vendor regarding the recharge amount.

Regards,
Team d2h
Videocon d2h service is going worst day by day after new tariffs. Uf i call to costumer care they r replying only one dialogue call us after 30 min.
But after 30 min. I have got same answer.
I will throw out d2h settop box after completion of my reacharge date.
Reply
d2h Customer Care's response, Mar 16, 2019
Dear Faizaan,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Pls change my old registered mobile number [protected] to new no [protected]. My customer ID us 38326806. Customer name vinod pawar
Reply
d2h Customer Care's response, Mar 15, 2019
Dear Kishori,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
Consumer No.12817665, Recharge amount : 360, Transactions ID:[protected], Operator: Videocon TV, Operator ID: [protected], Merchant Order ID:[protected], Transaction date: 13.02.19. Please examine and update balance.
Reply

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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