[Resolved] Videocon Industries — Customer id 94503476

ps0ram

Address:

Chennai, Tamil Nadu, 600033

Dear team,
This is ramachandran from chennai customer id 94503476... Complaint number: 48511050, 48714826.48797223
I have mentioned complaint for the same complaint but nobody visit my site and the complaint is automatically closed. But when i called to your customer care and supervisor, the lethargically replied as it's been closed due to some problem and can take only as fresh complaint. How come you people are not responsible for the complaint for last 15 days?
It should be replied or else it ll face as legally.

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Feb 6, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

Videocon Industries Customer Care's response Dear Customer,

As you are aware that there was heavy rain/ Cyclone in Tamil Nadu and because of such unforeseen weather conditions many of our customer are facing signal Issues. Also, there is no power and telephone connectivity in some of the areas in Tamil Nadu due to which there will be delay in resolving your issue. We request you to please bear with us and our team is working around the clock to provide hassle free services. We request you to call our helpline on [protected] or write us back on [protected]@d2h.com to help you further in this regard.

Warm Regards,
Videocon d2h Team