[Resolved] Videocon Industries — d2h connection not working since last 4 days

raj_surve

from Bengaluru, Karnataka

Address:

Mumbai City, Maharashtra, 400097

My customer id:- customer id :[protected] having issue with videocon d2h connection since 22nd april and no use by logging a case with service desk as they are closing case without resolving issue.[protected],[protected],[protected],[protected]. Even share information with area spoc person and nodal officer but seems to be things are not working. Everytime service desk logging new case but core issue is unable to see any channel. Even free channels having issue. I have two connections during fixing issue for one connection they deactivated another connection which is not getting fix now.

Was this information helpful?

No (0)

Yes (0)

Apr 26, 2019

Complaint marked as Resolved

Team call and persoally resolve issue. Thanks for support.

Videocon Industries customer support has been notified about the posted complaint.

Related Videocon Industries reviews

View all 4625 Videocon Industries Reviews

Comments

harsh mukhi

from Mumbai, Maharashtra

TV goes on standby mode automatically

A Selvamani

from Mumbai, Maharashtra

Hi sir,

I want to change my address in my Videocon website, kindly update my below as current address.

A. SELVAMANI
No.32, 3rd floor,
Nanda Apartments Cholegaon, Near, Old Hanuman Mandir, Thakurli - East Dist.Thane, Pin : 421201

Thank you.

d2h Customer Care's response, Apr 25, 2019

Dear Mr. Selvamani,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards

khaduss

from Mumbai, Maharashtra

I wont to change my customer name, address and my registar telephone number please replay me as soon as possible.my last recharge is 339
but chanel is not working please take action and revert me.i my mention the all
details.i am request to all vediocon team members please

d2h Customer Care's response, Apr 25, 2019

Dear Customer (khaduss),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards

Mayank@12

from Ghaziabad, Uttar Pradesh

Hello,

I am Rakesh Tyagi.

Current Mobile No. Registered: [protected] (Protected)
New Mobile No. Register: [protected] (Protected)
Customer ID:[protected]

I request to you please solve my problem at earliest.

Rakesh Tyagi
Thanks

d2h Customer Care's response, Apr 25, 2019

Dear Mayank,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format. RTN New RTN to 566777 or 9212012299

Thanks & regards

Gauri Rawat

from Pune, Maharashtra

I don't remember my password and I don't open set up in setting. And my mobile no. Not registered. Please send me details. D2h customer. care call are not connected

Gauri Rawat's reply, Apr 13, 2019

Please password

d2h Customer Care's response, Apr 25, 2019

Dear Gauri,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards

NIKAM Ganesh

Pl change my mob number. My id[protected] . My name santosh thange. Old no [protected]new no [protected]

d2h Customer Care's response, Apr 25, 2019

Dear Santosh,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format. RTN New RTN to 566777 or 9212012299

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Dear Raj,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards