[Resolved]  Videocon Industries — D2h Smart Remote

Diffective piece delivered and doesn't give any support on returning.

I called the customer care (3 times) and raised the issue that I received a defective product and need assistance with it. But they always just mentions they will get bask to me on this and there is no response from the customer service executives. They doesn't even log the complaint on this matter.
Was this information helpful?
No (0)
Yes (0)
Mar 16, 2017
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2017
Videocon Industries Customer Care's response
Dear Customer,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Verified Support
Feb 13, 2017
Videocon Industries Customer Care's response
Dear Customer,

Request you to write to us at [protected]@d2h.com to help you better in this regard.
Warm Regards,
Videocon d2h Team
Verified Support
Jun 18, 2017
Videocon Industries Customer Care's response
Dear Customer,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Verified Support
Jun 18, 2017
Videocon Industries Customer Care's response
Dear Customer,

Request you to write to us at [protected]@d2h.com to help you better in this regard.

Warm Regards,
Videocon d2h Team
Verified Support
Jun 19, 2017
Videocon Industries Customer Care's response
Dear Customer,

We would like to inform you that your issue has been resolved by our backed team. Thank you.

Warm Regards,
Videocon d2h Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Videocon Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    4625
    Pending
    0
    Resolved
    2094
    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
    View all Videocon Industries contact information