Videocon Industries — d2h subscription and non receivable of balance amount

Address:

411009

Due to poor services and lack of good channels on videocon d2h, we had requested for discontinuation of the services and have cancelled the annual subscription in may 2017.

Even after multiple follow-ups with the customer care, videocon d2h managers and supervisors and also tweets (Send to their d2h handle), we have not recieved our balance amount of more than 7000/- (Seven thousand rupees).

Please let me know what legal actions can be taken against the company (Videocon industries) to get the due amount back and the penalties for the delay.

Thanks,
Meenal karambelkar
([protected]@gmail.com)