[Resolved]  Videocon Industries — deficiency of services rendered by d2h

D2h recharged but but only few channels telecasted. Not only that bengali add-ons has been changed to oriya add-ons. Which is intentional and without my permission. I am facing the problem since last 2/3 months. Several requests to customer care failed to evoke any result.

An early action is solicited.

Yours faithfully,

Mrs. Rehana parveen
Customer id[protected]
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Aug 9, 2018
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2018
Videocon Industries Customer Care's response
Dear Sarafat,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Verified Support
Jul 09, 2018
Videocon Industries Customer Care's response
Dear Sarafat,

Thank you for writing to Videocon d2h. We would like to inform you that mentioned add-on is now active on your d2h account.
Also, we would like to inform you that your d2h account is inactive due to insufficient balance. Kindly recharge your d2h account in order to enjoy our services. Please follow the mentioned link to recharge your d2h account online: http://videocond2h.com/recharge.php If you have any further queries, please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.
For details of all our Products and Services, you may visit our Website www.videocond2h.com. We endeavor to provide you with the best TV viewing experience. We value your association and assure you of our commitment to serve you better.

Warm Regards,
Videocon d2h Team
Complaint comments 

Comments

I want to change my registered name and phoon number . old name was Mr. klayn Barman.
ID[protected]
Name- Mr. Jyoti Dutta
RTN- [protected]
co-operate with me
thanks
I've been getting too many promotional calls and messages lately from Videocon d2h and I'm being disturbed everytime I'm into something important, this matter is getting put of hand, I request you to stop such services with immediate effect. It's annoying and irritating.

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