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[Resolved]  Videocon Industries — fooling customers

Not able to watch channel no. 857 news 18 bihar jharkhand. Whereas it is already included in package and account has balance also. I have already registered so many complain on customer care numbers, but they are not able to solve this.
Since it's already more than 3 days this is not visible. We are getting error channel not subscribed.
Your customers care are asking for charge to visit the engineer at home. But there is no issue from our side then we pay such amount unnecessary. This is very humiliating.
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Complaint marked as Resolved Feb 1, 2020

Complaint Status


[Feb 02, 2020] Videocon Industries customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

Dear Kiran,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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    Customer satisfaction rating
    44%
    Complaints
    4179
    Pending
    0
    Resolved
    1766
    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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