[Resolved] Videocon Industries — i have recharged with an amount of rs 1027.00 just 4 days before, but again i have been noticed to recharge

Manas Sethy

Address:

Jobracuttack, 753003

I have customer id[protected] and i re havd recharged with an amount of rs 1047.00just 4 days before, but unfortunately i have received another message to recharge d2h and my service has been interrupted. Is it the weight way? For a customer to provide the service. I think d2h has forgotten there are many other service provider in our state. Please resume the service otherwise i will compel to take the shelter of justice in proper forum

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Aug 6, 2021

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

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Comments

Jagjivanbhai Mahaliya

After reacharge channels not start in D2h connection
Customer ID[protected]
Reacharge via net banking but after 24 hours channel not subscribed
So please solve my problem very urgently
Otherwise you'll have to refund my money 😠

d2h Customer Care's response, Mar 30, 2020

Dear Jagjivan,

We’re disappointed to hear this. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards

Ananta Dev Roy

My customer id: 23277999. Recharged with 345/- yesterday but unable to view any channel except the home channel. All channel is showing E16-4 Channel is not part of subscription

Forgot my RTN and email id also, please send help @ [protected] /[protected]

d2h Customer Care's response, Mar 30, 2020

Dear Ananta,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Dear Manas,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards