[Resolved] Videocon Industries — installation

sendhil103

from Karur, Tamil Nadu

Address:

560100

Hi,

I have raised for an d2h connection shift during august month. And i am waiting in the new location address since more than a month. And i have called 7 times to re-install the d2h at my new address. Its of no use, everytime i call the number and talk for 40 mins and they say within 24 hours they ll resolve, then they told 2 days, then again i called for 4th time they told 30 mins engineer will come and when i called next time within 2 hours they ll come and today they are telling 6 hours engineer will come.

What kind of customer service it is. Worst service from videocon d2h
Really wasting my time and my mobile balance. No use,. Very very worsty

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Nov 14, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Oct 12, 2017

Updated by sendhil103 Atleast tell me if you are not going to help. So i can jump to some other dish tv providers.

Videocon is worst and wasting my 1 hour every day . No call back from them.

Verified Support

Oct 13, 2017

Videocon Industries Customer Care's response Dear Sendhi,

Please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team

Oct 17, 2017

Updated by sendhil103 Why cant this can be taken forward with customer calls??

then whats is the use of calling customer care number by wasting my mobile balance??

Its really by not replying the customer back. Its been one month.. do you think 6-7 times i need to call customer care for this and still no progress?? and now you are asking me to compose a mail. So how long that gonna happen.