[Resolved]  Videocon Industries — led smart-tv

Address:421308

I had a brought videocon tv from vijay sales on last year jun-2017 under extended warranty of 2 years. I was facing issues in the tv since month of april 2018. Finally the tv stopped working and i made a complaint on may 3 – 2018. The complaint no is mum[protected]. The engineer visited my place on 9/05/18 after check and he confirmed there is an issued in the led display and it needs to be replaced. He give irrsponsible answer

The outsource agency says there is some problem in arrival of parts from the company and they are helpless.

Please look into the matter and please replace the part asap because the after sales service given by videocon is pathetic. When the part is going to arrive and it will be replaced.

Also the outsourced agency is clueless and it very annoying to be without a tv since it is an integral part of life.
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May 25, 2018
Complaint marked as Resolved 
The wrost customers service upto now my issues not solving.why you people are selling those kind product... Irresponsible call conversation not giving proper way answer
Videocon Industries customer support has been notified about the posted complaint.
May 25, 2018
Updated by naresh boddula
The wrost customers service upto now my issues not solving.why you people are selling those kind product... Irresponsible call conversation not giving proper way answer.please solve issue ASAP

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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