[Resolved]  Videocon Industries — my 1 year validity cancelled without any intimation

Address:

No 260/1 , Alapakkam, chengalpet, 603002

My customer id[protected]

I get connection was nov'18 & one year validity plan upto nov'19, but my plan was automatically changed without my knowledge & customer car said plan was changed as per new trai rules,
But equal amount was credited to your account shortly
Till date i'm waiting & yet not respond to d2h (Mean time i recharge 2 times with my own money)

Totally dispoint with their service

Poor response from customer care (I'm telling same problem but customer care told me deference deference reason for delay)
Around 20+ time called to customer care regarding this issue

My last complaint number[protected]

I get the nodal officer number -
[protected], he refused my call,
Very biggest no 1 fraud