[Resolved] Videocon Industries — my complaint against videocon d2h

Sonuart

from Meerut, Uttar Pradesh

Address:

144602

I am a subscriber of videocon d2h. I am facing number of issues related above said service provider. My subscriber id is 19113724. As i selected a plan with a proper discussion with their costumer care executive.. I recharged my account according to said amount... Now they deducted my money for no reason... They regularly shifting the expiry date... Sometimes they activated additional services without permission and charging for that.. Whenever i did contact costumer care they came with a different answers for my same problem every time... More over they cut the call when they don't have satisfactory answer.

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Aug 7, 2021

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

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Comments

d2h Customer Care

from Delhi, Delhi

Dear Sonu,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Dear Sonu,

We would like to inform you that due to multiple changes in your package your due date varies in July. Moreover, right now according to your current running package your monthly subscription is Rs.749.70/- and next revised due date is 24th July’19. Kindly let us know if you need any further assistance.

Thanks & regards