[Resolved]  Videocon Industries — My recharge amount is debited and I'm not getting any channels

I recharged my d2h account 16th may 2020 at 10.40pm, my amount was also debited from my bank account, i talked to customer care but they are not responding properly, i sent debited transaction details with screenshot copy to company email address still now im not getting any helpul reply, and i have evidence of my debited amount referance number so please any one help me to get my amount back