[Resolved]  Videocon Industries — new booking!

Address:Hyderabad, Andhra Pradesh, 501505

Dear sir,

I booked Videocon d2h connection through online on 24 March 2019 on their website https://www.d2h.com/. After the booking my credit card has been charged for Rs 2306 but I haven't received any booking confirmation mail or SMS from Videocon D2H. I

It's been 3 days that I have booked for the services but none of them called me. When I called the customer care they informed me to contact Nodal officer-Hyderabad but none of them responding to my Email's or calls. Please help me in this regard.

My Booking details

Name: T. Hanmantha Reddy
No: [protected]
Emaili: sunil.[protected]@gmail.com
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Mar 29, 2019
Complaint marked as Resolved 
Support team has done exceptional job... Thanks to all the support members who assisted me. I have sent emails to [email protected]
Videocon Industries customer support has been notified about the posted complaint.
Mar 29, 2019
Updated by Hanmantha Reddy1
I have received a call from D2H customer support yesterday saying that they would send me the Customer id and the installation would be done today but nothing happened.Kindly contact me on my alternate number [protected] and resolve the issue as soon as possible.
Mar 29, 2019
Updated by Hanmantha Reddy1
Received CustomerID, Awaiting Installation
Mar 29, 2019
Updated by Hanmantha Reddy1
Issue has been resolved...Thanks to D2H support team for assisting me...
Complaint comments 

Comments

Dear Mr.Reddy,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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