Videocon Industries — Nobody take action on my complaint

Madhu Mohit Tiwari

Address:

2573,TOP FLOOR,DADDU MAJRA COLONY

Respected sir/Mam
I registered my complaint on 18 July 2020 but there is technician has came on 22 July 2020 to my house to repair my videocon A.C. and there he found a fault in it .
I have called so many time but they only reply that your AC part is not dispatched yet. It has been more than 15 days for my AC Complaint. But my AC is not recovered yet. I have already mailed, but no reply. My AC warranty expires in 06 August. The part of my AC is still not dispatched. I resquest that my AC can be repaired. We live on the top floor and we are facing a lot of trouble due to the heat. Technician should be sent as soon as possible to fix my AC or new AC will be inserted.

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Videocon Industries customer support has been notified about the posted complaint.

Aug 06, 2020

Updated by Madhu Mohit Tiwari Respected sir/Mam
I registered my complaint on 18 July 2020 but there is technician has came on 22 July 2020 to my house to repair my videocon A.C. and there he found a fault in it .
I have called so many time but they only reply that your AC part is not dispatched yet. It has been more than 15 days for my AC Complaint. But my AC is not recovered yet. I have already mailed, but no reply. My AC warranty expires in 06 August. The part of my AC is still not dispatched. I resquest that my AC can be repaired. We live on the top floor and we are facing a lot of trouble due to the heat. Technician should be sent as soon as possible to fix my AC or new AC will be inserted.