Videocon Industries — poor product and much poor services ::::: ddb smart led vju32hh18x8528 purchase on 14.10.2017

Address:Faridabad, Haryana, 121001

This in regards of Videocon DDB smart tv purchased from vijaya sales crown plaza Faridabad on dated 14.10.17. I got signal problem with the this tv and logged complaints against it on 9th of july 18. The engineer attended the complaint after one day and confirm the data card problem with the tv and told the resolve this problem within 48 hours.

After that today is 21 st no any update i got from the customer service team as of now. I have called many times to the customer care but they reply that the part is not available with them. and every day I am getting some new problem with the product I got the signal problem first and after that I am starting on smart tv mode then now the speaker of the tv is not working now. some time signal comes and some times lost in the clear weather.

if this product is defected then why they are not changing it or therwise repair it timely. almost 12 days passed sir there is too big problem for me which I am facing now. every day the family member remembered me to resolve the problem but I have no any answer to give them and no any update that how much times it takes to resolve.

This is really a worst services structure made by the most world famous company. No any support till now I am getting from the company. worst product and worst services.

Kindly help me to resolve the issue.

vijender
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My cust id is 31073460
This id already transfer to other person today i have done recharge to this id by mistake
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Cust ID:29885121

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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