[Resolved] Videocon Industries — poor service by videocon d2h | |||
Hi, This is to inform you regarding my recent experience with videocon d2h. I am very much disappointed with the kind of response i have received for my simple transfer request. I have recently moved to a different building in the same location & raised a request on april 4th for transfer of my d2h service. The customer care representative noted my request. However, the scene has started since then. Daily i am getting a call in the morning from videocon d2h associates asking for the address though i have clearly mentioned all the details while raising the request. I wonder why a single request is going to different persons everyday. I got frustrated as i am daily getting a call that some one will take care of my request & end of the day, no one turns up.in fact i had taken leaves for couple of times from my office to complete this minor task. However, my leaves went in vain. It was a complete waste of time, money & effort. I did not expect this from videocon d2h team. Cust id #51496455 Regards, Amrit singh Was this information helpful? | |||
May 29, 2018 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Apr 13, 2018 Videocon Industries Customer Care's response Dear Amrit, We have forwarded your issue to our concerned department and will get back to you on the same. Warm Regards, Videocon d2h Team Verified Support Apr 26, 2018 Videocon Industries Customer Care's response Dear Amrit, We would like to inform you that your D2H product re-installation has been done by our service engineer. If you have any further queries, please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible. Warm Regards, Videocon d2h Team | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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