[Resolved]  Videocon Industries — product problem

Address:Vadodara, Gujarat, 390012
Website:Videocon tv

Dharmesh kshatriya: hlw... I m kshatriya dharmesh i m your customer and i m not happy & satisfied with your product quality.
On january 25, 2016, i took a 32-inch tv of videocon from sales india, which has been spoiled twice, so far in 1 year.
I asked your customer officer four to five times to help talk on the phone but they did not help me.
That's why i want you to change this tv to me. Otherwise i complain on consumer cort...
That's my tv details videocon panels led vma32hh-caw (N-speaker[protected]
Serial no :[protected], lot no :[protected]
Here it's bill
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 7, 2018
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2017
Videocon Industries Customer Care's response
Dear Dk Khatri Kshatriya,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Customer Support Team
Verified Support
Nov 30, 2017
Videocon Industries Customer Care's response
Dear Dk Khatri Kshatriya,

We request you register complaint again with correct details.In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Customer Support Team
Complaint comments 

Comments

Please change my rtn from [protected] to [protected]

Old no [protected]
New no [protected]

Also Would like to downgrade my monthly pack of videocon d2h from NEW SOUTH GOLD SPORTS to South india popular with Tamil Add on

Thanks
Videocon Industries Customer Care's response, Nov 30, 2017
Verified Support
Dear Vahini,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Videocon Industries Customer Care's response, Dec 2, 2017
Verified Support
Dear Vahini,

We would like to inform you that the mobile no. 8300176971 has been updated in our record as registered telephone no. for your d2h account.

Warm Regards,
Videocon d2h Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Videocon Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    4625
    Pending
    0
    Resolved
    2094
    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
    View all Videocon Industries contact information