[Resolved] Videocon Industries — recharge issues | customerid: 43542255 | paytm

[Resolved] Videocon Industries — recharge issues \| customerid: 43542255 \| paytm \| bank txn id:[protected]

A anshusharma1983 from Delhi, Delhi

I recharged my account on 21st june 2019, 8:09 pm through my paytm wallet The amount got deducted from paytm account but was not credited to my d2h account. I have been talking to d2h customer care and writing them emails, but not able to get any assistance. Below are the details of the transaction: Customer id: 43542255 Transaction time: 21st june at 8:09 pm Amount: rs. 300 Bank name: paytm bank Bank transaction id:[protected] Videocon d2h order:[protected] Paytm cash txn id: [protected] Was this information helpful? No (0) Yes (0)
Jun 24, 2019 Complaint marked as Resolved The amount was credited to my D2H account. Marking the complaint resolved Videocon Industries customer support has been notified about the posted complaint. Jun 24, 2019 Updated by anshusharma1983 The amount was credited to my D2H Account. Marking this complaint as resolved.
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d2h Customer Care

from Delhi, Delhi

Dear Anshu,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Dear Anshu,

We would like to inform you that we have tried to call you multiple times, but you were disconnecting the calls. Moreover, we have credited the amount of Rs. 300/- in your account on 22 Jun 2019. Kindly let us know if you need any further assistance.

Thanks & regards