[Resolved] Videocon Industries — Regarding d2h | |||
Dear Concern, I(Ashwani pandey) have a d2h connection of Videocon cust.ID[protected] and my mob.no.is [protected]. Approx 4 months ago i have seen problem in my set top box, then c.c.e suggested me to replace my box, I did, after 1-2month my remote was not working properly then i had changed it, after few days again my remote was not working then again i changed my remote.After 10 days some channels ware not showing, said signal problem, when i did complain then it said to me that engineer visit will be done. I actually have been paid more than new d2h connection cost for only engineer visit since 4 to 5 months. So kindly suggest me to port out from this service because every month it is possible to be rain and on every engineer visit i have to pay charge..which is very unfair according to me..In videocon d2h if any product got damaged then engineer visit is mandate, which is chargeable.I think damaged product should be repair in local area shop also.. Was this information helpful? | |||
Jun 25, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support May 24, 2017 Videocon Industries Customer Care's response Dear Customer, Thank you for sharing your details with us. We will have someone contact you as soon as possible. Warm Regards, Videocon d2h Team Verified Support May 25, 2017 Videocon Industries Customer Care's response Dear Customer, Request you to write to us at [protected]@d2h.com to help you better in this regard. Warm Regards, Videocon d2h Team | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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