[Resolved]  Videocon Industries — regarding packages

Address:382449

I am using d2h since years. I have 3 hd connections. One is primary & another 2 are secondary, my recharge was completed in month of march, after that i selected hd package from my primary & secondary connection. But unfortunate in primary hd channels are working fine. But in secondary some another sd package running. After repeating call to customer care my complaint is not resolved. Everytime they said choose plan from d2h website, but in d2h website showing only sd channel packages. So many repeating call my issue still not resolved.
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Aug 7, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
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Dear Customer (Shashang),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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