[Resolved] Videocon Industries — regarding paisa wasool offer

bharat1177

from Gurgaon, Haryana

Address:

Ghaziabad, Uttar Pradesh, 201014

Dear all,

I had purchased videocon d2h lcd tv wherein it was promised that i will be paid sum of rs. 12000 on completion of 6 years 11 months.

However the company has played on this promise.

Firstly i approached the mentioned office then the office was closed and moved to other place which no one was ready to answer.

When tried to contact the mention contact number no one picked the call.

Even the email [protected]@videoconmail.com is not responding.

Not sure where they reimbursed the amount to any of the customer.

I was not expecting this type of mismanagement from videocon.

Regards

Bharat

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Nov 15, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2017

Videocon Industries Customer Care's response Dear bharat1177,

Greetings from Customer Support Team!

Congratulations on the maturity of the “Paisa Vasool Offer” bond!

We request you to send the original physical copy of the bond along with a self-attested ID proof copy of the bondholder to the below address:

BMO Dept., Videocon Industries Ltd, 14 Km Stone,
Aurangabad-Paithan Road,
Village Chitegaon To: Paithan Dist: Aurangabad

We will be able to start working on your claim, only after receiving the above requested documents.

Do keep a copy of the original document for future reference.

For any further assistance, please feel free to get in touch with us.

Contact No[protected], +91-[protected]
Email - [protected]@videoconmail.com

Thank you for your cooperation.

Warm Regards,
Videocon Customer Support Team