Videocon Industries — replacement of videocon led tv

Address:	440030
Website:	www.consumercomplaints.in/new_complaint

We have purchased videocon led m no:vmd55fh0zfa from you tru m/s. Taori marketing 49, yashwant statium, dhantoli, nagpur on 16/06/2017 vide bill no:2886, dated 16/06/2017. It is under warranty for three years. The tv suddenly stopped working sinc june-2018 and complaint was launched with you on 28/08/2018. Engineer deputed by you on 29/08/2018 vide nag[protected] confirmed that the plate has gone and advised entire tv to be replaced. We confirmed our consent. Thereafter, we ware following up with your nagpur office. After a large effort mr. Madavi of nagpur office confirmed over telephone that "55 inch tv is not available. You will be replaced by 50 inch tv against the payment of rs.5100/-". Here too we confirmed. Sir it is now over and above three months. Nothing has been done so far. Niether we were updated about the status of our claim. Niether they are responding the calls. Their mobile are found switched off if not they are not responding the call. Sir i most humble request you to look into the matter on priority basis. It is over and above three months. Without service no insustry/company can survive these days. Please do needful and confirm over [protected]