[Resolved]  Videocon Industries — Service related

Address:Howrah, West Bengal, 711102

My name is aditya. My customer id is[protected].
Your customer care service is #... All the customer care representative do not know anything.. Onwhat merits you are given them jobs... They cut the phone when you are talking to them.. Right now i have call in customer care and they cut the phone.. Is this service you provide to your customers..
I have recharged my account and still the channels are not coming.. And when you tell them about the problem... All they say just that you have to pay for engineers visit...in videocon d2h it is clear that their is no guarantee of channels on recharge.. You have to additionally incurr the service charges every month
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Jul 25, 2017
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2017
Videocon Industries Customer Care's response
Dear Aditya,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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