[Resolved]  Videocon Industries — sr number : gha[protected], videocon ddb 32 inch led

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304

Hi,

This is regarding subjected service request number. I have videocon ddb 32 inch led tv, wherein i am facing an issue of black spot on the screen. I have already handover the led to service centre i. E.
Ms electronic, shop no. A-8, 9, 10, 11, 1st floor, sector 27, noida, : near vinayak hospital.

The problem is that no one responding form the service centre that how much time will take to repair the led?

This is to request you that please have a look on this and do the needful asap.

Thanks & regards
Gajendra singh pundier
Was this information helpful?
No (0)
Yes (0)
Aug 24, 2017
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2017
Videocon Industries Customer Care's response
Dear Gajendra Singh Pundier,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Customer Support Team
Verified Support
Jul 22, 2017
Videocon Industries Customer Care's response
Dear Gajendra Singh Pundier,
Kindly share your alternate no. so that our team get in touch you and may assist your concern.
Regards,
Videocon Customer Support Team
Complaint comments 

Comments

Respected Sir/Mam,

Recently we had an error on the screen "Inserted smart card is not valid OR is inserted in the wrong direction (2)

It has been a week reporting to the videocon technicians, but nobody turn back to fix our product error. Please fix this asap.

customer id[protected]
Videocon Industries Customer Care's response, Jul 21, 2017
Verified Support
Dear Customer,

Request you to write to us at [email protected] to help you better in this regard.

Warm Regards,
Videocon d2h Team
sfazil's reply, Sep 28, 2017
you charge a customer for watching your channel and for not viewing channel
Anything is money, which makes my complaint or issue fix.
sfazil's reply, Sep 28, 2017
Sir, contacting customer care, only saying to send technician for which we would have to pay INR 200,

I still have problem, I can't pay every time for their visit, Please understand our concern.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Videocon Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    4625
    Pending
    0
    Resolved
    2094
    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
    View all Videocon Industries contact information