Videocon Industries — STP Upgradation

My customer Id[protected]

on 2nd of this month i recharge account and file the request for upgrading STP From SD to HD, Request No 57142630, and your telecaller told me to STP will be upgraded within 24 hrs

From That day I calling every day, every time they told us you will get call from engineer very soon,

but still i did not get any call from engineer
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Videocon Industries customer support has been notified about the posted complaint.
Nov 07, 2020
Updated by Sachin Moundekar
Without solving they closed complaint

Sir
I using STP last many years and they want to be liable of my STP to scan purpose, but how it's possible the labor in Good condition for scan

As you told I recharged of Rs 749/-

And now your representative telling us to take new connection
If I get This, what about my balance amounts
Which are refused to transfer in new connection.

And now they closed complaint without my knowledge,
Nov 07, 2020
Updated by Sachin Moundekar
Without solving they closed complaint

Sir
I using STP last many years and they want to be label in good condition of my STP to scan purpose, but how it's possible the label in Good condition for scan as I using in so many years

As per your customer care, I recharged of Rs 749/-

And now your representative telling us to take new connection
If I get This, what about my balance amounts
Which are refused to transfer in new connection.

And now they closed complaint without my knowledge,
Complaint comments 

Comments

Dear Sachin,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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    +91 12 4671 0600
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    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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