Videocon Industries — transmission problem. audio not available

Address:

700079

My customer ID is[protected]. I activated two HD channels on[protected] but facing problem in one of the channel. Audio is not available from one of the channel. I called up the customer care but they are not resolving the problem. Rest of the channels are working fine, only facing problem with Star Jalsha HD channel. Its a purely transmission problem from their end and the company is saying I have to pay Rs.200 + taxes to resolve the problem.
Videocon d2h is fooling the consumers. We are paying for the channels and not even receiving the service on top of that they charge us to resolve the problem.
It's absolutely not acceptable.