Videocon Industries — TV Replacement under warranty pending since a year now.

Pls note we had bought a video tv, and its display went off before its warranty period, the service provider said that they would be replacing the television, it has been a year now, and no one is reverting on the complain.

We have done several followup they told us that we will hhave to pay 30% of the invoice value for replacement of the product which is in warranty, we even agreed for it, but still the company is not getting the tv replaced.

My complain details as below
complain no. - [protected]VCLE0003
complain date - 12-March-20
Tv model - UHDTVVNV43Q549SA